Refund policy
Return & Refund Policy
Last updated: May 25, 2026
At Kamavedic Wellness, your satisfaction matters to us. Please read this policy carefully before placing your order.
Return Window
We offer a 7-day return policy. You have 7 days from the date of delivery to request a return. Requests raised after 7 days will not be accepted.
Eligibility for Returns
To qualify for a return, all of the following must be true:
- The product is unused and in its original sealed packaging
- The product has not been opened or tampered with
- You have the original order confirmation or receipt
- The return request is raised within 7 days of delivery
For hygiene and safety reasons, opened or used products cannot be returned. This applies to all capsule and oil products.
Non-Returnable Items
- Opened or used products
- Products without original packaging
- Products purchased on clearance or during special sale events
- Free gifts or promotional items
How to Request a Return
Contact us within 7 days of delivery using any of the following:
- Email: contact@kamavedic.com
- WhatsApp: +91 9896374763
Please include your order number and reason for return. Do not send items back without contacting us first — unrequested returns will not be accepted.
Return Address: Kamavedic Wellness, SCO 39, Sector 17, Jagadhri, Haryana 135003
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, contact us immediately at contact@kamavedic.com with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you.
Refunds
Once we receive and inspect the returned product, we will notify you within 2 business days. If approved:
- Prepaid orders: Refund to your original payment method within 5–7 business days
- COD orders: Refund via bank transfer — please share your bank details when contacting us
Order Cancellations
Orders can be cancelled before dispatch. Once dispatched, cancellations are not possible. To cancel, contact us immediately at contact@kamavedic.com or WhatsApp +91 9896374763 with your order number.
Contact Us
- Email: contact@kamavedic.com
- WhatsApp: +91 9896374763
- Address: Kamavedic Wellness, SCO 39, Sector 17, Jagadhri, Haryana 135003
- Hours: Monday to Saturday, 10am – 6pm IST