Refund policy

Return & Refund Policy

Last updated: May 25, 2026

At Kamavedic Wellness, your satisfaction matters to us. Please read this policy carefully before placing your order.

Return Window

We offer a 7-day return policy. You have 7 days from the date of delivery to request a return. Requests raised after 7 days will not be accepted.

Eligibility for Returns

To qualify for a return, all of the following must be true:

  • The product is unused and in its original sealed packaging
  • The product has not been opened or tampered with
  • You have the original order confirmation or receipt
  • The return request is raised within 7 days of delivery

For hygiene and safety reasons, opened or used products cannot be returned. This applies to all capsule and oil products.

Non-Returnable Items

  • Opened or used products
  • Products without original packaging
  • Products purchased on clearance or during special sale events
  • Free gifts or promotional items

How to Request a Return

Contact us within 7 days of delivery using any of the following:

  • Email: contact@kamavedic.com
  • WhatsApp: +91 9896374763

Please include your order number and reason for return. Do not send items back without contacting us first — unrequested returns will not be accepted.

Return Address: Kamavedic Wellness, SCO 39, Sector 17, Jagadhri, Haryana 135003

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, contact us immediately at contact@kamavedic.com with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you.

Refunds

Once we receive and inspect the returned product, we will notify you within 2 business days. If approved:

  • Prepaid orders: Refund to your original payment method within 5–7 business days
  • COD orders: Refund via bank transfer — please share your bank details when contacting us

Order Cancellations

Orders can be cancelled before dispatch. Once dispatched, cancellations are not possible. To cancel, contact us immediately at contact@kamavedic.com or WhatsApp +91 9896374763 with your order number.

Contact Us

  • Email: contact@kamavedic.com
  • WhatsApp: +91 9896374763
  • Address: Kamavedic Wellness, SCO 39, Sector 17, Jagadhri, Haryana 135003
  • Hours: Monday to Saturday, 10am – 6pm IST